Cubicle Chronicles – The IT Department

Is there a more worthless group of clowns than the IT Department? I bet you half the people in IT don’t even know what IT stands for. Their entire existence is sitting in their dark IT dungeons with their fingers crossed and their thumbs up their asses praying that nobody calls them up asking them to do their jobs. And then when someone does have a technology problem, they’re immediately annoyed and just start transferring you to another person who undoubtedly has no idea how to fix your problem either.
It usually starts out by calling some sort of “Help Desk” also known as “calling someone in fucking India.” They pick up with this incredibly thick Indian accent and are usually like “Hello Mr. Clancy, My name is Frank and I’ll be assisting you today. How are things in New York? Did the Yankees score a touchdown last night?” Hey Slumdog I know your name is really Sanjaygupta. I know you’re on the other side of the world, and don’t know a goddam thing about America. I also know you probably don’t know a goddam thing about how to fix my computer problem since you’re the first line of defense. So lets cut the small talk, and how about you transfer me to the next person you were inevitably gonna transfer me to no matter what problem I described to you?
So then you listen to Michael Bolton or Kenny G or if your company is trying to be hip, the Black Eyed Peas, while you’re on hold. The next person to pick up is a chick. Good fucking luck with that. When was the last time chicks knew how to use computers? The next time that happens will be the first. I re-explain my entire problem knowing with absolute certainty this chick has no clue how to work anything electronic. I could have explained a problem with my toaster and she wouldn’t have known the difference. She asks me if I’ve tried restarting my computer and for a split second I contemplate sticking my tongue directly into the electrical socket under my desk so that I can die and be done with this mess. I explain that yes, I’ve tried restarting it because thats what everyone on the fucking planet earth does when they first have a computer problem, and she tells me she needs to transfer me.
At this point you’re praying for an Asian dude or the nerdy white guy who was probably in the A/V club at school. Those are about the only two people you know have more knowledge than yourself or a coworker when it comes to computers. But of course LaMar picks up. He’s probably busy on the other end of the phone watching World Star videos and tweeting about whats trending on twitter as you explain your problem for the 3rd time. If you’re patient enough after that you’ll hold again. Maybe once or twice more. Inevitably they give you a “ticket number” and say they will call you back when they have figured it out. Yea, I’ll be waiting by my phone for you to call back with my ticket number and a solution. For sure not. Has that ever happened in the history of existence? Some low level IT dude voluntarily calls you to re-initiate the whole troubleshooting process? Never.
And then you realize, it doesn’t really matter. It doesn’t matter that Excel keeps freezing or your Outlook won’t refresh or you don’t have internet. You provide the same value to the company whether you have a functioning computer or a broken one. You realize that the value you add is zero. You realize that you’re as important to the company as the 4 IT idiots you just berated. You realize you’re all Cubicle Monkeys one way or the other, and that eventually you’re all going to die.

Without the IT guys you don’t have a job. Then you’d have to take your “skill set” somewhere else.
stopped reading after “Is”. boring
Stopped reading after “Is”… Same shit…Boring
I’m an IT guy and first things first. 90% of the time someone has a stupid computer problem they haven’t even thought of restarting. Second, another 90% of the time a restart DOES fix the problem. Mindless monkeys call the helpdesk whenever anything out of the ordinary happens with their computers… “My computers sooooo slooooowww whyyyyy” well close 10 of the 11 programs you have running and your fucking computer will stop smoking. love- The IT guy.
what a pile of shit cubicle chronicles.
Yeah IT sucks, yeah some version of that kinda sorta maybe might happen. Stick to email submissions–those make you feel the pain
I work in IT. I am not in India nor do I watch world star videos. I read barstool all day and sit in a monkey cube.
Maybe if you weren’t such a retard you could use Google and fix your own tech problems.
Every body dies, i hope i die from beer.
The only people who get to complain about an IT department are people who work at software companies, because generally the developers know more than the IT department.
Outside of that, you have a bunch of morons who think they know about computers, but don’t understand things like server maintenance, VM image maintenance, ghosting, etc. Just because you’ve successfully updated iTunes on your old HP laptop doesn’t mean you know shit about computers.
This is the only CC that I haven’t enjoyed. Tool.
Maybe if you weren’t such an idiot you could use Google and fix your own computer problems.
KFC, they are the people you have to be the nicest to. They have access to all of my emails and text messages. But I guess this is the difference between being a banker and being a fund accountant. You poor bitch.
Our IT is one guy and he is an idiot. Whenever there is something wrong with your computer, he says “did you restart it?” THATS NOT GOING TO FIX THE FUCKING PROBLEM!
KFC, you should really talk to someone about your years in the corporate world. This can’t be healthy.
Nick Burns: “MOVE!”
Our IT is one guy. He is a fucking moron. Whenever there is something wrong with your computer, he asks “Did you restart your computer?” THAT’S NOT GOING TO FUCK THE FUCKING PROBLEM!!! And he is charge of our work cell phones. Even worse with that…
slow…clap…
610 works in IT.
also, good story. 5 paragraphs to reiterate the obvious. look out thornton.
bad breath
clothes that don’t fit
bad teeth
horrible shoes
zero sense of humor
love it
lol @ ‘did the yankees score a touchdown?’
B- blog : A for content, but a D+ for a hackneyed topic.
You reached
The worst is when they give you a ticket number, but obviously all you can hear them say is “durka durka sherpa sherpa” so you need to ask them to repeat it several times, and then when the next person calls you “within 8 hours” it turns out that you wrote the ticket number wrong because fucking Indians can’t speak.
Not your finest work, Fried Chicken.
I work in IT and you are pretty spot on. I hate getting calls from dumb fucks that can’t figure out how to turn their monitors on. Where did my To: column go in Outlook?? How the fuck do I know, you were the only one sitting at your desk. But of course they didn’t do anything to make that happen, just like they didn’t do anything to download that virus either. But we have fun making fun of the users.
Beyond A+ blog
Incredible. A+. Several, legit laughs.
I really hope this sub-par blog isn’t a sign of KFC running out of good material for cubicle chronicles
As an IT guy… That was a weak Cube Chronicles
“Hello Mr. Clancy, My name is Frank and I’ll be assisting you today. How are things in New York? Did the Yankees score a touchdown last night?”
Gold
I usually love this subject, but this is fucking weak ass shit here KFC.
no comments…. stick to email submissions… kill yourself!!
here’s a comment
What happened to KFCradio dude?
heres a comment
comment
wow, that should totally be a featured story. Keep up the great work. [/sarcasm]
amen
tl;dr
You forgot to mention that when you call in and do get the nerdy IT guy, he always treats you like you need to wear a helmet when you go to the bathroom but in that douchey way. Not like he has sympathy for you.
P.S. don’t ever drink with your IT department. They are no more fun drunk than they are sober and they will all think you’re their friend for life afterwards. I got calls from this dude Dale for like 3 years after he got canned from our company. Leave me the fuck alone Dale!
Haha, look at all the nerdy fucking IT guys getting their panties in a bunch over this post. Maybe you cocksuckers should go fix someone’s computer instead of trolling message boards all day long.